Improve children and young people’s healthcare

*UPDATE*

‘What You Saying?’ Young Voices on Healthcare

Leicester, Leicestershire and Rutland Integrated Care Board’s (LLR ICB) has completed its ‘What You Saying?’ Young Voices on Healthcare engagement. We are now excited to present the findings of the large-scale research with children, young people, families and professionals at an event hosted and facilitated by young people.

You can read the full report here: ‘What You Saying?’ Young Voices on Healthcare

Watch our summary video of the ‘What You Saying?’ Young Voices on Healthcare findings below:

About the engagement

Why we want to understand the needs of children and young people

The information collected from this engagement will:

Build a picture of the health and wellbeing of children and young people in Leicester, Leicestershire and Rutland.
Help us to understand what is important to children, young people and families receiving care and staff delivering care.
Identify areas of good care and areas where we need to improve.

Why did people take part?

The NHS in Leicester, Leicestershire and Rutland wanted to find out the views and opinions of children, young people (11-25 years old), families and staff about their experiences and knowledge of healthcare locally.

Children and young people are experiencing a world very differently to how adults experienced it in their youth. Young people also operate and exist in different spaces and may not respond to traditional engagement methods and timelines.

This was the first large scale engagement of its kind to be undertaken in Leicester, Leicestershire and Rutland. The insights and knowledge gained will be used to improve services and ultimately enhance the health and wellbeing of children and young people. We also wanted to ensure that this isn’t research in isolation and the voice of young people is at the centre of healthcare into the future.

This was an exciting chance to shape healthcare for children and young people in Leicester, Leicestershire and Rutland. We wanted to hear from:

People who are 11-25 years old, living in Leicester, Leicestershire and Rutland
Families of people who are 11-25 year olds
NHS and healthcare staff providing services to people who are 11-25 years old

This engagement will be the start of a long dialogue and conversation between children, young people and their families and the NHS.

How did people get involved and have their say?

This engagement ran from Monday 27 November 2023 until 11.59pm on Sunday 4 March 2024.

There were several ways for people to get involved.

Email your views to: llricb-llr.beinvolved@nhs.net

Write to:
Freepost Plus RUEE–ZAUY–BXEG
What you Saying Engagement
C/O Leicestershire and Rutland Integrated Care Board,
Room 30 Pen Lloyd Building
County Hall
Leicester Road, Glenfield
Leicester LE3 8TB

Additional support, formats and information

Those who wished to share their views were able to arrange to complete any of the questionnaires with a member of staff, and were able to receive it in an alternative format, such as a paper copy or in a different language, by emailing their request to llricb-llr.beinvolved@nhs.net or call 0116 295 7532.

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Who carried out the engagement?

The NHS Leicester, Leicestershire and Rutland Integrated Care Board (LLR ICB) carried out the engagement in partnership with its Voluntary, Community and Social Enterprise (VCSE) Alliance. The ICB plans health services for local people – both children, young people and adults.

How the results will be used

Any information given will be anonymous and treated in confidence and we will handle your data in accordance with General Data Protection Regulation (GDPR). The data will be used for statistical and research purposes only and nothing we publish will identify you or your household.

The information will be shared with decision makers across the NHS and care services and used to make decisions about how services are designed and delivered.

The findings

After the engagement ended on Sunday 4 March 2024, all the feedback provided was independently analysed and evaluated. Read the report of findings.

In addition to participating in the engagement, there are two health related Youth Advisory Boards in Leicester, Leicestershire and Rutland that young people can join. Find out more details here.

News, media and partner toolkit

Click the document title to open it in a new page.

If you require an an accessible version of any of these documents, please call us on 0116 295 7532 or email llricb-llr.beinvolved@nhs.net.

Thank you to our voluntary, community and social enterprise partners supporting this engagement. Click on the organisation name to visit its website:

If you are a VCSE organisation who would like information about delivering your own creative participatory engagement activity with your young people, please email us: llricb-llr.beinvolved@nhs.net.