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Advice when services are busy

Sometimes the local NHS may let you know that services are experiencing higher demand than normal. On this page you will find the latest advice about how to get the right care as quickly as possible. 

Continue to seek medical help if you need it

  • Even if the NHS is busy, it is really important that patients who need urgent medical care continue to come forward as normal, especially in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk.
  • If you have a medical appointment and we have not contacted you, please attend your appointment as planned. The NHS will contact you if your appointment needs to be rescheduled.

If it's urgent

Need help fast?

Get the right NHS care in two simple steps

Urgent mental health support

  • Call NHS 111 and choose the mental health option, 24 hours a day, seven days a week. You can also text 0748 063 5199 for a response within four hours.
  • Visit a Neighbourhood Mental Health Cafe  You can find out more here.

For minor illnesses and injuries

You can get advice about treating many minor ailments yourself using:

You may also be interested in:

Image shows a GP practice nurse, carrying a tablet computer. Alongside this text reads: Everything you need in one place to help you find a local health service. Get in the know, when you need it or in advance, and get the right care as quickly as possible. Image also contains the Get in the Know logo and www.getintheknow.co.uk
Find out more about local NHS services in our Get in the Know section
Image shows a mental health practitioner, wearing a lanyard. Alongside this text reads: There are a wide range of mental health and wellbeing services in your local community. It’s OK to ask for help. Get in the know about what support is available and get the right care as quickly as possible. Image also contains the Get in the Know logo and www.getintheknow.co.uk
Learn about the local options if you need mental health support
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