Your Care Record

About the LLR Care record

People living in Leicester, Leicestershire and Rutland (LLR) are set to receive better, safer care and treatment, thanks to the introduction of joined-up health and care records.

The LLR Care Record (LLRCR), part of the national Shared Care Records (ShCR) programme, will bring together a person’s separate records into a structured, easy-to-read format. This will give health and care professionals directly involved in an individual’s care a more complete view of the care and treatment that they have received across all services.

It will mean information recorded about someone’s health and care such as illnesses, treatments and hospital admissions can be accessed by different people who are involved in their care.

Previously, different hospitals, GPs and other health and care workers recorded separate pieces of information, which was not easily shared. This caused care and treatment delays, with organisations having to forward important facts by phone, email or paper.

Shared care records will now enable the most up-to-date information to be available, 24/7.

It will mean, for instance, a doctor in a hospital, or a paramedic who attends a 999 call, will be able to access the same crucial information as a GP, such as details of allergies and current medications, bringing potentially life-saving benefits. It will mean that clinicians and care professionals can all see a person’s care plan and respond in real time to any updates.

Professionals involved in an individual’s care will be able to see the ‘bigger picture’ in someone’s care records – easing an individual’s transition of care as they move between different health services or between NHS and social care services.

Ease of access to this information will help prevent people having to repeat themselves each time they receive care at a different organisation.

Shared care records will make this information available at the touch of a button to the health and care professionals providing direct care for an individual. Professionals will be able to make better-informed decisions that will improve outcomes for those receiving care across LLR.

The information is available via a secure and safe IT system and can be accessed by different care providers regardless of the computer software programmes they use. The Shared Care Record pulls together data from different systems (getting the systems talking to each other) – it does not store any data itself.

All records are strictly confidential and can only be accessed by clinical and care staff who are directly involved in an individual’s care.

In the future, we may look to use people’s fully anonymised data to provide intelligence to help improve the way we plan services to meet local people’s needs better. Should we be in a position to proceed with this function, we will review our responsibilities to ensure we meet all the requirements of the Data Protection Act 2018 and UK GDPR.


The LLR Care Record will:

  • Provide an individual’s up-to-date health and care information all in one secure place
  • Enable more joined up and safer care
  • Reduce duplication of tests and referrals for an individual
  • Help prevent someone having to repeat their story each time they receive care from a different organisation
  • Create more time devoted to providing care, less time spent on paperwork
  • Enable better decision making among clinical and care staff
  • Mean access to better information, faster; improving an individual’s experience of care.



The LLR Care Record is being rolled out from summer/autumn 2022 onwards.


For further information, please email the LLR Care Record programme team:


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