NHS App

In the NHS App, you can see messages from your health care providers to make sure you get a notification when you have received a new message in your inbox.

Your notification settings need to be turned on in your phone.

To do this, go to your account and select Settings.

Then select Manage Notifications.

Select go to Device Settings.

Select Allow notifications.

Once you’ve enabled notifications on your device, you need to reopen the NHS App.

Doing this confirms that you have registered to receive notifications.

For more information, go to nhs.uk/nhs-app.

You can order your repeat prescription on the NHS App.

On the homepage select request repeat prescriptions.

You will see or can change your nominated pharmacy then select continue.

You will see your medicines select what you need.

Then select continue.

If you’re happy with the details select request prescriptions. 

Your prescription has now been requested.

You can find out what to do next, see the status of your request and see that the medicine you requested is waiting for approval.

If you need help you can visit www.nhs.uk/nhs-app/. 

If you are 16 and over, you can see new information added to your GP health record. 

You can see this through the NHS app or other patient online services on your computer, phone, or tablet. This will make it easier to understand and make choices about your health. 

You can securely access notes from your appointments and medical results such as blood tests. This does not include records from hospital and specialist services such as a diabetic specialist, but you can see letters they send to your general practice. 

This will all be available online and can be protected by passwords, face ID, or fingerprint security measures. 

You and your doctor will have control over your online record. For example, your doctor might not let you see your record if there’s a good reason. You can always speak to them about this. They might want to speak in person before adding something like test results to your GP record. 

If there is information that you don’t want to be able to see on your GP health record, you just need to speak with your doctor or other staff at your GP practice. 

You can also tell them if you notice anything wrong or missing from your record; for example, some medication you take or an appointment you had. 

These changes only apply to information about you. 

Carers should speak to reception staff if they need to access records for someone they care for. You can access your records on your NHS App, by logging in to the NHS website, nhs.uk, or using other patient online services. Download the NHS App today, from the App Store or on Google Play. 

On the homepage of the NHS app you can check confirm and change details of your upcoming hospital appointment. 

Scroll down and select upcoming and past appointments. 

You will see details of any upcoming referrals and appointments. 

To see the details and reply to any actions click on the green box next to the referral or appointment. 

If you need help visit www.nhs.uk/nhs-app/. 

You can use the NHS app to see your GP health record.

You can see information about your medicines health conditions and your test results.

You will see a warning message saying your health record may contain sensitive information. 

Select continue if you’re happy to see your GP health record.

You will then see information about your health conditions: medicines, test results and documents. 

If you need help visit www.nhs.uk/nhs-app.