Find the right service

Follow our five top tips to get the right NHS care, all year round. 

1. For minor illnesses, get advice from NHS 111 Online, the NHS
   App or a local pharmacy.
2. Use your pharmacy for convenient, specialist advice without an
   appointment, including over-the-counter medicines , some
   prescription medication and oral contraception, without needing
   an appointment at your GP practice first.
3. When it’s urgent, use your GP practice – or NHS 111 when your
   GP practice is closed. Get same-day urgent appointments at your
   practice, a pharmacy or another service nearby, including evenings,
   weekends and bank holidays.
4. You can use some urgent treatment centres as a walk-in patient
   but it is best to use NHS 111 for an appointment in the right place
   for you.
5. Mental health and wellbeing support is available at a
   neighbourhood mental health cafe. In a mental health crisis, call
   NHS 111 and choose the mental health option, 24/7. You can text
   0748 063 5199 and someone will get back to you within 12 hours.