Logo for NHS Leicester, Leicestershire and Rutland.

Find the right service

Get in the know about local services in Leicester, Leicestershire and Rutland and find the right service for you when you are unwell or injured.

  • Read our latest advice to help you get you the right care – need help fast?
  • Learn more about individual services in more detail.

NHS services are busy but here for you

NHS services are busier than normal at this time of year, but there are services available to help.
Find out how to get the right care

Need help fast?

We are making it easier for you to get help when you need it quickly, for situations when it isn’t life threatening, with two simple steps.

Graphic with a signpost in the centre. The signpost has three coloured direction arrows all pointing to the right. The top arrow shows a pharmacy symbol, the middle arrow shows a stethoscope and the bottom arrow shows a mobile phone with a medical cross on it. To the left of the signpost, text reads Right Care, Right Place. On the left of the graphic is a blue arrow pointing towards the signpost. Text reads: Need help fast and it isn't life threatening? Get the right NHS care in two simple steps.
A blue arrow pointing from left to right.

Step 1: Try self care first

If your problem is minor and you haven’t been able to treat it yourself at home, try:

These services are quick, easy, and often all you need.

A pink arrow with a yellow accent pointing from left to right.

Step 2: Need more help?

If it’s more serious or Step 1 didn’t work:

They’ll help book the right appointment for you.

If you have hearing loss, are deaf or have difficulties communicating you can also access NHS 111 by textphone on 18001 111 and British Sign Language (BSL) users can use the NHS 111 BSL interpreter service. Find out more about using NHS 111 if you have a hearing problem.

If it’s a life or limb-threatening emergency, go straight to the closest  emergency department or call 999.

If you are deaf, hard of hearing or have a speech impairment, you can use the EmergencySMS service to send an SMS text message to the UK 999 service where it will be passed to the ambulance service. You will need to register your mobile phone before using the service.

In a mental health crisis, call NHS 111 and select the mental health option. This service is open 24 hours a day, seven days a week.

Learn more about getting the right care when you need it quickly

Get in the know about services in more detail

GP practices

Your first port of call for urgent health matters and oversee all aspects of your routine and preventative care.
Find out more about your GP practice

Urgent care services

Use NHS 111 for an appointment in the right place for you. Some services can be used without an appointment.
Find out more about urgent care service options

Pharmacies

Convenient health advice and medicines near you. Prescription medication for some conditions without needing to see a GP.
Find out more about pharmacies

Mental health services

Find out all the local options for mental health support.
Find out about mental health services

NHS 111

For urgent health needs, advice and services that can help. Available 24/7. Call, go online or use the NHS App.
Find out more about NHS 111

NHS App

Manage prescriptions, appointments and your health record. Health advice via NHS 111
Find out more about the NHS App

Self care

Learn how to look after minor health conditions yourself and where to get support.
Find out more about self care

Dental care

Urgent, non-urgent and routine dental care - get in the know
Get dental care
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