Find the right service
Get in the know about local services in Leicester, Leicestershire and Rutland and find the right service for you when you are unwell or injured.
Top tips to get the right care
Follow our five top tips to get the right NHS care, all year round.Â
- For minor illnesses, get advice from NHS 111 Online, the NHS
App or a local pharmacy. - Use your pharmacy for convenient, specialist advice without an
appointment, including over-the-counter medicines , some
prescription medication and oral contraception, without needing
an appointment at your GP practice first. - When it’s urgent, use your GP practice – or NHS 111 when your
GP practice is closed. Get same-day urgent appointments at your
practice, a pharmacy or another service nearby, including evenings,
weekends and bank holidays. - You can use some urgent treatment centres as a walk-in patient
but it is best to use NHS 111 for an appointment in the right place
for you. - Mental health and wellbeing support is available at a
neighbourhood mental health cafe. In a mental health crisis, call
NHS 111 and choose the mental health option, 24/7. You can text
0748 063 5199 and someone will get back to you within 12 hours.
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Get in the know about using your GP practice
GP practices work in different ways now to help you get the right care as quickly as possible. Find out how.

At-a-glance guide to which service you need
To help you get the right care for your particular health problem as quickly as possible, use our quick-reference guide below.
Urgent care
- GP Practice
- NHS 111
- Urgent Care Service
- For life-threatening emergencies call 999 or go the Emergency Department
Get in the know about services in more detail
GP practices
Your first port of call for urgent health matters and oversee all aspects of your routine and preventative care.
Urgent care services
Use NHS 111 for an appointment in the right place for you. Some services can be used without an appointment.
Pharmacies
Convenient health advice and medicines near you. Prescription medication for some conditions without needing to see a GP.
Mental health services
Find out all the local options for mental health support.
Children and young people's health
Specific information for parents about health matters relating to children and young people.
NHS 111
For urgent health needs, advice and services that can help. Available 24/7. Call, go online or use the NHS App.
NHS App
Manage prescriptions, appointments and your health record. Health advice via NHS 111
Vaccinations
Vaccinations provide the best protection from serious illness. Find out which ones you need and how to get them.