You and your general practice (patient charter)
You and your practice is a national patient charter that has been developed to help you understand what to expect from your GP practice and how you can get the best from your GP team. You can read the charter in full, including in a range of languages.
If you would like to provide feedback or raise a concern, in the first instance you should contact your GP practice. If you don’t feel comfortable with this you can also contact Healthwatch or ourselves:
Providing feedback via the Integrated Care Board
- Use our general enquiries online contact form
- Email: llricb-llr.enquiries@nhs.net
- Call: 0116 295 3405 – Monday to Friday 8:30am to 4:00pm
- Write to: NHS Leicester, Leicestershire and Rutland Integrated Care Board (ICB), Room G30, Pen Lloyd Building, County Hall, Glenfield, Leicester, LE3 8TB.
English 
Polish 
Romanian 
Arabic 
Gujarati 
Panjabi 
Urdu