Patient transport

Patient transport services support people to attend planned medical appointments at facilities providing NHS services. Most patients should travel independently by private or public transport, with the help of relatives or friends if necessary. NHS-funded patient transport is reserved for when the patient’s medical condition means they would struggle to safely attend their treatment independently or they are expected to have severe side effects following treatment that would impede their ability to do so.

Non-emergency patient transport service (NEPTS)

EMED Patient Care provide non-emergency patient transport services (NEPTS) for people living in Leicester, Leicestershire & Rutland. This includes transport for patients undergoing haemodialysis, bariatric patients and people who are at the end of their life, as well as for routine discharge and outpatients.

This service is available to any patient (and escort, if applicable) registered with a Leicester, Leicestershire or Rutland GP practice, provided they meet the eligibility criteria.

Find out more about the non-emergency patient transport service (NEPTS), including FAQs, booking information and eligibility criteria.