Need help fast in Rutland?
Your guide to getting the right NHS care quickly for urgent but non-life-threatening health concerns. Follow our simple two-step approach to make sure you get the right care, in the right place, first time.
Step 1: Try self care first
If your problem is minor and you haven’t been able to treat it yourself at home, try:
These services are quick, easy, and often all you need.
Step 2: GP practice or NHS 111
If it’s more serious or Step 1 didn’t work:
They’ll help book the right appointment for you.
If you need to be seen on the same day, your GP practice or NHS 111 will arrange an appointment for you at:
- Your own GP practice
- A pharmacy (Pharmacy First)
- Rutland Minor Illness and Injury Service (including evenings, weekends and bank holidays).
- At GP practice or health centre in Leicestershire
New: Rutland Minor Illness and Injury Service opens 1 April
- Location: Rutland Memorial Hospital, Cold Overton Road, Oakham, LE15 6NT
- Opening hours: 1pm–9pm, seven days a week
- Who can use it: Patients registered with GP practices in Rutland and Leicestershire
- Minor illnesses: Booked via your GP practice or NHS 111
- Minor injuries: Initially there will be a few walk-in slots for minor injuries only
- X‑ray availability: Mondays, Wednesdays and Thursdays (11am–7pm).
Your GP practice may arrange an appointment for you at a pharmacy under the Pharmacy First scheme. You can also go into a pharmacy and ask for an appointment yourself. Under the Pharmacy First scheme, your local pharmacist can now offer treatment and provide prescription medicines for seven conditions, without the need for a GP appointment or prescription. This is known as Pharmacy First.
The seven conditions are:
- Sinusitis (for those aged 12 years and over)
- Sore throat (for those aged 5 years and over)
- Earache (for those aged between 1 and 17 years old)
- Infected insect bite (for those aged 1 year and over)
- Impetigo (for those aged 1 year and over)
- Shingles (for those aged over 18 years old
- Uncomplicated urinary tract infections (UTIs) (for women aged 16-64)
If you contact your GP practice later in the day, or NHS 111 during evenings weekends and bank holidays an appointment may be booked for you at Rutland’s new Minor Illness and Minor Injury Service, instead of at your own GP practice:
- Open 1pm to 9pm, seven days a week
- Address: Rutland Memorial Hospital, Cold Overton Road, Oakham LE15 6NT.
- They will be able to see your GP health record so will be able to give advice based on your full medical information.
- This is largely an appointment-based service. Initially there will be a few walk-in slots for minor injuries only. If you do walk into the service, you will be offered an appointment later in the day.
You may be offered an appointment at one of six GP practice or health centre locations in Leicestershire on weekdays and eight locations at weekends, from 1 April 2026.
- Monday to Friday: 6.30pm to 8.30pm
- Saturdays: 9am to 5pm
- Sundays and bank holidays: 10am to 2pm.
You can use some local services on a walk-in basis, but you are advised to use your GP practice or NHS 111, before setting out, to make sure it is the right place for you to go.
Urgent treatment centres:
- Loughborough Urgent Treatment Centre
- Oadby Urgent Treatment Centre
- Merlyn Vaz Urgent Treatment Centre
- Corby Urgent Treatment Centre
- Grantham and District Urgent Treatment Centre
- Peterborough Urgent Treatment Centre
Minor injury and illness services:
- Rutland Minor Illness and Minor Injury Unit (From 1 April 2026) – Initially only a few walk-in slots will be available for minor injuries only
- Market Harborough Minor Injury Unit
- Melton Minor Injury Unit
- Stamford Minor Injuries Unit
X-rays:
- Rutland Minor Illness and Minor Injury Service (From 1 April 2026): X-rays available Mondays, Wednesdays and Thursdays 11am to 7pm.
- Loughborough Urgent Treatment Centre: X-rays available 8:30am to 5pm weekdays and 9am to 5pm weekends.Â
- Melton Hospital (GP referral needed). X-rays available Monday to Friday 9am to 4:30pm.
- Market Harborough Minor Injury Unit: X-rays available weekdays 9am to 4:30pm (excluding bank holidays).Â
- Emergency Department, Leicester Royal Infirmary: X-rays available 24/7.
- Emergency Department, Kettering General Hospital: X-rays available 24/7.
- Emergency Department, Peterborough City Hospital: X-rays available 24/7.
There are neighbourhood mental health cafés spread around Leicester, Leicestershire and Rutland. They are run by trained and supportive
staff, who are there to listen and provide practical support when you need it most.
If you are struggling with your mental health, they can help you make plans to enable you to feel safer and more in control, and explain who to turn to for help in your local community.
You can see the full list of locations and get the latest information at:
www.leicspart.nhs.uk/service/neighbourhood-mh-cafesÂ
In a mental health crisis, call NHS 111 and select the mental health option. This service is open 24 hours a day, seven days a week.
You should only use 999 or go to the emergency department if you think you have a life or limb-threatening emergency. If you go to the
emergency department and it isn’t the right place for you, you may be asked to use another service instead. If it isn’t life threatening, you are advised to use your GP practice or NHS 111 instead.
The nearest emergency departments to Rutland are:
If you have hearing loss or are deaf, you can:
- Access NHS 111 by textphone: 18001 111
- Use the NHS 111 British Sign Language (BSL) interpreter service
Easy Read and translated summaries will be added soon.
English 
Polish 
Romanian 
Arabic 
Gujarati 
Panjabi 
Urdu